About Order Shipping and Handling Times
How long will it take to get your order? (a note on order processing and shipping transit times)
Please note that order processing time (the time it takes to handle your purchase prior to being shipped) and the carrier's shipping service selected at checkout from the online store are not dependent on one another. Handling time prior to shipping is typically 1 to 3 business days, but maybe longer due to events conducted at the golf course. Please note that we do not offer expedited processing time options or over-night carrier service.
Is there a chance my order will be delayed?
Sometimes there is a delay on our end in shipping out-of-stock items that are on backorder with our suppliers. If this is the case you'll receive an email or phone call offering you alternative colors or styles that can ship immediately.
We offer USPS Priority Mail and Ground Advantage service options during checkout of our online store. Typical transit time is *supposed* to take about 1-3 business days on average for Priority Mail and 2-5 business days for Ground Advantage.
But some shipments take longer than that. When that happens, it appears to us that the parcel is delayed somewhere between the time our carrier takes possession of the packages, and when the local USPS facility scans them into their system. When this happens, tracking information only shows that a label has been printed and the package has not been picked up by the carrier--even though that is definitely not the case.
Is there more information about where your package is?
Like any other small business, we have no control over a package once we hand it over to the carrier. We don't have a way to make the carrier move faster and there's isn't a secret phone number retailers can call to find out information that's not on the tracking page.
What if you have a time-sensitive purchase?
As stated earlier, expedited handling and delivery service faster that Priority Mail are not offered at this time. If you are purchasing a gift that needs delivered faster that what Priority Mail service offers please let us know and we'll do everything we can to process the order in the least amount of time before we hand the package over to our carrier. We also suggest you alert your recipient to the possibility that it may not make it in time for their "big day".